Last updated: January 2026

Loft Conversion West London (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Website: loftconversionwestlondon.com
Business: Loft Conversion West London
Service area: West London and surrounding boroughs

If you have any questions about this policy or how your data is handled, you can contact us via the details provided on our website.

2. Information We Collect

We only collect information that is necessary and relevant.

Information you provide to us

• Name

• Email address

• Phone number

• Property address (if provided)

• Details about your enquiry or project

This information is typically collected when you:

• Submit a contact or enquiry form

• Call or email us directly

Information collected automatically

When you visit our website, we may collect:

• IP address

• Browser type and version

• Pages visited and time spent on the site

• Referring website

This data is collected via standard analytics tools and does not identify you personally.

3. How We Use Your Information

We use your data to:

• Respond to enquiries and provide quotes or information

• Communicate with you about your project

• Improve our website and services

• Maintain records of enquiries and correspondence

We do not sell your data.
We do not share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent – when you submit an enquiry or contact us

• Legitimate interest – to respond to enquiries and run our business effectively

• Legal obligation – where required by law

5. How We Store and Protect Your Data

• Data is stored securely and only accessed by authorised parties

• Reasonable technical and organisational measures are in place to prevent unauthorised access, loss, or misuse

• We retain personal data only for as long as necessary to fulfil its purpose or meet legal requirements

6. Cookies

Our website may use cookies to:

• Analyse website traffic and usage

• Improve performance and user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect how the website functions.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise any of these rights, contact us using the details on our website.